1. Car reservations – Must be made by telephone contact and formalized by sending an email, duly identified with the elements of the requester to correct fill out the rental contract. Reservations are subject to confirmation by the same route with the previously agreed conditions.

2. Minimum rental period – 1 day (24 hours) with a tolerance of 60 minutes. Beyond the grace period, MOVYNG reserves the right to charge an extra day. In case of early return MOVYNG does not make refunds of rental values.

3. Car deliveries and pick-ups – Considered at MOVYNG stations and client companies in an area of 20 km, at no additional cost within normal business hours according to operational availability. Deliveries and pick-ups between 19:00 and 00:00 or 06:00 and 08.30 will have an additional charge of 35 euros. Between 00:00 and 06:00 will cost 50 euros. At airports will be considered the charge of a fee of 25 euros for each delivery or collection previously arranged.

4. Drivers – According to current legislation, only drivers mentioned in rental contracts will be able to drive rented vehicles, and it is essential to present original and valid documents at the time of their conclusion (Citizen card or passport and driving license). In the event of an accident in which the driver is not identified in the contract, the renter is responsible for the full payment of all damages identified in the vehicle.

5. Age of drivers – Minimum 21 years of age and 1 year of letter for groups A,B,C,H,M1,M2. Remaining groups, 23 years old and 2 years of letter.

6. Prohibited use – Drivers who drive under the influence of alcohol and narcotics. Participation in sporting events is not allowed.

7. Own Damage Insurance (SDP) – Included in the amounts charged, it covers the liability in case of accident, shock or rollover, and the lessee is responsible for the payment of a deductible if the liability is imputed to him.

8. Theft Insurance (SR) – Included in the amounts practiced, covers the liability in case of theft or theft, being the lessee responsible for the payment of the planned deductible. The lessee undertakes to make the participation of theft the competent authorities for this purpose, being indispensable the delivery of the original key to MOVYNG. In breach of these assumptions, the customer will be responsible for any and all incidents and damage caused to the vehicle.

9. Personal accident insurance (SAP) – included in the values charged to the driver. Other passengers and for a value of EUR 7.00/day or EUR 70.00 per month, an SAP with death or disability coverage of EUR 25 000.00 or treatment costs up to EUR 2 500.00 may be carried out.

10. Insulated glass break age insurance – For a value of EUR 12.00/day or EUR 120.00/month, isolated glass break insurance may be concluded.

11. Deductible reduction insurance – For a variable daily value depending on the car group, you can enter an insurance to reduce the value of the deductible by 50%.  Group A, B, H, M1, M1L, F0, MT1, GP – 10,00 eur. Group C, C1, C2, H1, H2, M2, F1, MT2 – 16,00 eur. Group I, G, J, L, MT3 – 20,00 eur. Group D, I1, I2, JL, LL, M, ML, M4, M5, M7, M8, M9, M10, F2 – 25,00 eur. Group E, V, N, F3, MH2, MH3 – 30,00 eur. Group O, E2 – not applicable.

12. Deductibles – In the event of an accident, the lessee is responsible for the payment of one deductible for each occurrence, up to the maximum amount provided for in each group. Group A, B, H, M1, M1L, F0, MT1, GP – 1000,00 eur. Group C, C1, C2, H1, H2, M2, F1, MT2 – 1600,00 eur. Group I, G, J, L, MT3 – 2000,00 eur. Group D, I1, I2, JL, LL, M, ML, M4, M5, M7, M8, M9, M10, F2 – 2500,00 eur. Group E, V, N, F3, MH2, MH3 – 3000,00 eur. Group I3, O – 10 000,00 eur.

13. Other damages – Damage not resulting from accidents caused by negligence or incuria, as well as under the influence of alcohol or narcotics, carried out by the driver or third parties, is not covered by the deductible, and the lessee is responsible for paying them in accordance with a repair budget made by the representative of the automotive brand or workshop recognized by MOVYNG. Damaged or missing rims and tires and damage to the lower or upper part of the vehicle are not under the deductible, and it is the sole responsibility of the lessee the cost of repairing or redoing them.

14. Accidents – The renter should immediately contact MOVYNG in forming a knowledge of the place and circumstances of the accident, and at the same time call the authorities to make their record of occurrence, remaining at the accident site lessee must immobilize the vehicle and immediately contact MOVYNG, knowing the possible malfunction in order to take the necessary measures to resolve the event. It shall complete the aicable participation with all necessary elements for subsequent delivery to the insurance company representing MOVYNG. Accidents resulting from proven non-compliance with the road code are not covered by the franchise, and the lessee is responsible for paying the damage in accordance with a repair budget made by the representative of the car brand or workshop recognised by MOVYNG A claim procedure opening fee of EUR25.00 will be charged. In the event of an accident, the franchise will be retained until the completion of the process and assignment of responsibilities. If the liability for the accident is attributed to the lessee, the cost of participation for damages to third parties will be EUR 150.00.

15. Breakdowns – The lessee must immobilize the vehicle and immediately contact MOVYNG, knowing the possible malfunction in order to take the necessary measures to resolve the event.

16. Maintenance – The lessee undertakes to periodically check the oil levels of the engine and water of the refrigeration system (every 5000 km travelled maximum) by levelling it if necessary, subsequently presenting the respective costs to MOVYNG. In the event of a malfunction resulting from the absence of water or oil in the engine, the lessee shall automatically be responsible for the full payment of the repair, in accordance with a budget made by a workshop recognised by MOVYNG. The renter should also periodically check the air pressure on the tyres and their steering alignment. Where there is abnormal wear and tear resulting from negligent driving, MOVYNG may collect them. Where any unreported mechanical intervention is justified, the lessee shall inform in advance the need for authorisation and place to be carried out.

17. Cleaning – The renter must deliver the car in cleaning conditions identical to those of the pick-up. If this is not the case, a cleaning fee between EUR 50.00 and EUR 200.00 (maximum) may apply.

18. Refrigerated Vehicles and containers – The lessee shall be liable for all damage caused to cold engines and goods box, in accordance with a budget made by a workshop recognised by MOVYNG.

19. Advertising in vehicles – The renter must request authorization for use, assuming full responsibility for the placement and removal of it, as well as damages resulting from this or any violation of the legal rules governing advertising.

20. Fines – The lessee is responsible for any and all fines or damages that have occurred during the term of the rental contract. Each identification will have an administrative cost of 25,00 eur.

21. MOVYNG is expressly authorised to provide the police and concessionaires for the operation of motorways and others with identification data of the lessee for the purpose of identifying the driver, following notification of any counter-ordenational proceedings.

22. Fuels – Vehicles must be returned to MOVYNG with the same fuel with which they were delivered. If there are differences, the renter will be responsible for paying the missing fuel. In the event of a fuel exchange in rented vehicles, the renter is responsible for all costs resulting from the cleaning and repair of damaged elements. On all rentals an Adblue fee of €2.00 per day or €20.00 per month will apply.

23. Documentation and keys – In case of loss, the lessee is responsible for the full payment of the costs resulting from its replacement.

24. Collision Damage Waiver (CDW), road assistance, replacement vehicle in case of breakdown, full maintenance – Included in the total rental price (itemised).

25. ViaVerde device – For a value of 1.85 eur day or 18,50 eur month, it can be available upon request. According to ordinance 190/2013 MOVYNG is authorized to debit all tickets made on the credit card after they are available on the ViaVerde website. A fee for administrative management of the opening of proceedings of EUR 7.50 will also be applied.

26. Baby seat – For a value between EUR 30.00 and EUR 40.00 per rental, a baby seat may be available.

27. Territoriality of the rental – The amounts shown do not consider travel abroad, however they may be considered with the permission of MOVYNG and the payment of an additional fee of between EUR 100.00. And the 150,00 Eur. depending on the group of the car.

28. Authorised mileage – Mileage limited to 300km day or 3500km month (extra km 0.35 Eur).

29. Weekend rental – 48-hour period starting at 6pm on Friday and return until 6pm on Sunday.

30. Payment terms – At the beginning of the rental, through cash, credit or debit card recognized by MOVYNG.

31. Driver Service – On request.